To add VoIP phones are becoming increasingly popular among businesses of all sizes, across all industries. This is largely because they are quicker and more adaptable than traditional phone services.

If you switch to a VoIP for small business package, you will find that both the set-up cost and call charges are much cheaper than when using most traditional systems.

VoIP is also flexible and adaptable, which is ideal for small businesses. In fact, with a software-based Voice over IP phone system, you can make calls from anywhere, meaning you are not trapped in your office. Essential for effective remote working.

You can also scale up the system quite easily, as most VoIP providers will be able to add workspaces or phones to your system with limited hassle. Again, for many small businesses this could prove especially useful.

When choosing which VoIP provider to work with and which package to buy, the main things you will need to consider are pricing and the services or features your provider offers as part of their package.

There are several steps to take to work out how much a VoIP phone package will cost your business. The main monthly cost is a fixed price per user, but providers will also charge extra for additional phone numbers if you need them. If your business operates from several locations, for instance, you may want to give customers in different regions their own unique number.

You will also be charged for the calls you make. Just as with your mobile phone contract, you would normally buy VoIP call packages, or bundles, such as 1,000 minutes to local numbers. But do check what call charges will be once you use up your bundle and think about how much you will use your phone line.

In terms of services, providers will offer a vast range, with more expensive deals coming with plenty of optional extras. These might include call transfer services, voicemail, call recording, SMS transmission or call screening - to name but a few. Again, think about what your business needs before agreeing to a deal.

One call to our connectivity experts is all it takes to find the perfect business VoIP solution. Call us now on 03309 122084.

Time for a bit of tech talk - Voice over IP phone systems work by converting the sound of users’ voices into digital data ‘packets. These packets are then transmitted either online or through a local area network (LAN). Once they reach their destination, these packets are decoded and decompressed so that the user hears them as a voice. Unlike traditional phone calls, the decoding and decompression is instant, to make sure calls are faster and clearer.

It is doubtful you will ever really need to know much about how the technology works, just how to use it. When you switch to a VoIP business phone line, you can either use a software or hardware-based system.

A hardware-based VoIP system will look and work just like a traditional business phone system, and a new handset will be provided as part of the package. A software-based system uses an app that is installed on a computer or mobile, which allows access to mobile VoIP. Software-based systems allow you to use VoIP with existing computer and mobile devices.

VoIP calls are usually cheaper than calls made using a traditional landline phone and are especially cost-effective for making international calls. And there is no line rental to pay with a VoIP package.

When you switch to business VoIP with us, your package will include HD quality calls.

Although the speeds you need vary according to how many end users are connected, VoIP will work fine on speeds of just 1-2Mbps.

Just a way to make and receive VoIP calls. This could come in the form of an app for your mobile, a PC softphone, or a VoIP handset.

In the same way you would take a normal phone call, albeit with more flexibility to take it via your handset, mobile or a PC softphone.

You can usually keep your existing number when switching from an analogue business phone system to VoIP. This is something our connectivity experts can take care of on your behalf.

But you may want to change your number to better suit the location in which you do business – if, for instance, you want to let customers know your business operates nationally, you might want to switch to an 0330 number.

Private Branch Exchange (PBX) is a type of business telephone network used within a company or organisation. PBX phone systems allow you to communicate both internally and externally using VoIP, ISDN, or analogue phone lines.

Hosted VoIP - or ‘managed VoIP’ - is when your VoIP hardware and PBX is hosted at a site separate from where the VoIP telephone service is being used.

This might sound complicated, but simply signing up for cloud-based VoIP means you are using a hosted VoIP system – you make calls via VoIP, but your provider maintains the physical kit needed in a data centre off-site, subject to you paying a monthly fee.

Many businesses find this the easiest way to use a VoIP phone service.

While VoIP allows you to make voice calls using an internet connection, SIP trunking can transfer multimedia data, which means you can make voice, text, or video calls.

The simplest way to find the best business VoIP system is to speak to our connectivity experts.

We compare both hardware and software-based systems to make sure you get a full view of what is on offer before you decide. We will cut through the jargon to save any confusion and help work out what type of VoIP you need, which providers have the best deals, and how you can negotiate the best terms available.